533 N Richmond St · Since 2008
The import shop the dealership hopes you never find.
Warner works on the cars other shops won't touch — BMW, Mercedes, and every European & import make — with straight quotes, honest work, and prices that don't need a finance office.
4.8
30+ Google reviews
Euro
& import specialist
European & import specialist
BMW, Mercedes, VW, Audi, Fiat — and every make that isn’t, too.
Straight quotes
You approve the number before the wrench turns. No surprise line items.
One mechanic — Warner
The same person diagnoses, fixes, and hands you the keys.
Fast turnaround
Small shop, short queue. Most jobs measured in days, not weeks.
Services
Everything a car needs. Specialty in the hard stuff.
European & import vehicles are the bread and butter — but every make gets the same straight answer and the same fair price.
Diagnostics & check-engine
Reads the problem, tells you what it actually is — in plain language.
Brakes
Pads, rotors, lines, and the squeal you’ve been ignoring for a month.
Suspension & steering
Shocks, struts, ball joints, bushings — the stuff that makes it drive right.
Engine & drivetrain
From leaks and noises to the repair two other shops said couldn’t be done.
Electrical
Gremlins, shorts, dead batteries, mystery lights on the dash.
Maintenance & fluids
Oil, filters, tune-ups, and the schedule that keeps an import cheap to own.
The European specialty
The reviews say it better than we can — this is the shop import owners hand each other's keys to.
- BMW
- Mercedes-Benz
- Volkswagen
- Audi
- Fiat
- Volvo
- Mini
- Porsche
…and classics, domestics, and whatever else you're driving. If it has an engine, bring it by.
Quote first, always
Dealer gave you a number? Bring it. Customers report quotes coming in at half the dealership price — and you approve the work before it happens.
How it works
No service writers. No runaround.
- 1
Call or stop by
Describe the noise, the light, the leak — 920-733-2335. Walk-ins welcome at 533 N Richmond St during shop hours.
- 2
Diagnosis & a straight quote
You get what it is, what it takes to fix, and what it costs — before any work starts. No surprises.
- 3
Fixed right the first time
One mechanic, start to finish. The person who diagnosed your car is the person who repairs it.
- 4
Back on the road
You get a call when it’s ready. Pay at pickup, drive out — most jobs turn around fast.
Reviews
Your neighbors already found him.
4.8 across 30+ Google reviews — and every one of them found this shop by word of mouth. Until now, that was the only way.
“Werner is a master mechanic and a wizard with German cars. Would trust him with any repair — without even getting a quote up-front.”
“The dealership quoted the repair. Warner’s quote was less than half. I’ll be back for any future repairs on my BMW.”
“Best import repair in the valley. Wouldn’t take my imports anywhere else.”
“Honesty is hard to come by in the auto repair business. Fair labor rates plus a wealth of knowledge on European vehicles — the best auto repair business in the area.”
“An absolute gem for European car owners. A no-nonsense, straight-to-the-point mechanic — he tells it like it is.”
“He does great work, fast, at very good pricing compared to other places. I will definitely be back.”
About
One mechanic. Your car, his name on it.
Neumans Auto Repair is Warner's shop — a small independent garage on Richmond Street that's been fixing Appleton & the Fox Valley cars since 2008. No service writers, no upsells, no "the technician will get back to you." The man who answers the phone is the man under your car.
European and import vehicles are the specialty — the reviews use words like "wizard with German cars" — but every make gets the same treatment: find it, price it straight, fix it right.
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Independent since 2008
Nearly two decades on the same block — 533 N Richmond St, Appleton, WI 54911.
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Quote before work, always
You approve the number first. That's the whole business model.
-
4.8-star word of mouth
Customers drive past other shops to get here — read what they say.
"The automotive business needs more men like him."
From a customer review — Warner, owner & mechanic
FAQ
Questions drivers ask
- My car isn’t a European make — will you still take it?
- Yes. Imports are the specialty, but the shop works on all makes. Same straight quote, same work.
- How do estimates work?
- You get the diagnosis and a quote before any work starts — nothing happens on your car until you approve the number.
- Can I just drop my car off?
- Call first — 920-733-2335. It's a small shop with a small lot; a quick call means your car is expected, not in the way.
- The dealer quoted me a big number. Worth a second opinion?
- Bring the quote. Customers regularly report paying roughly half the dealership price here for the same repair.
- How long does a typical repair take?
- A small shop means a short queue — most jobs are measured in days. You’ll get an honest estimate up front and a call the moment it’s ready.
- When do I pay?
- At pickup. No deposits, no finance office, no surprise line items.
Contact
Car acting up? Describe it.
A noise, a light, a leak, a dealer quote that smells wrong — tell us what's going on and you'll get a straight answer back. Or just call.
- Mon–Fri 8:00 AM – 5:00 PM · Weekends closed
- Call 920-733-2335 — Warner picks up
- 533 N Richmond St, Appleton, WI 54911